Lease Replacement Coordinator (Vehicle Leasing)

• Coordinate lease replacement processes by reviewing vehicle return dates and establishing timelines to ensure a seamless transition.
• Act as the primary liaison between clients and leasing companies, addressing inquiries and resolving issues related to lease agreements.
• Conduct thorough vehicle inspections and assessments to determine the condition and value of leased vehicles prior to return.
• Prepare and maintain accurate documentation for all lease transactions, ensuring compliance with company policies and legal regulations.
• Analyze market trends and vehicle availability to recommend suitable replacement options that meet client needs and budget constraints.
• Schedule vehicle deliveries and pickups, optimizing logistics to minimize downtime for clients during the replacement process.
• Monitor and track lease expirations, proactively reaching out to clients to initiate the replacement process well in advance.
• Facilitate the approval process for new lease agreements, ensuring all necessary paperwork and documentation is completed accurately.
• Provide exceptional customer service by maintaining regular communication with clients throughout the lease replacement journey.
• Collaborate with internal teams, including sales and finance, to ensure a smooth transition and alignment of client expectations.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Finance, or a related field is preferred to support analytical tasks.
• A minimum of 2 years of experience in vehicle leasing or fleet management, demonstrating a solid understanding of the industry.
• Proven track record of effective communication and negotiation skills, essential for liaising with clients and leasing companies.
• Strong analytical skills to evaluate vehicle conditions and assess market trends for informed decision-making.
• Bilingual candidates are preferred, with fluency in English and another language to enhance client interactions.
• Proficiency in leasing software and Microsoft Office Suite, particularly Excel for data analysis and reporting.
• Detail-oriented mindset with exceptional organizational skills to manage multiple lease transactions simultaneously.
• Ability to work independently and as part of a team, demonstrating adaptability in a fast-paced environment.
• Strong problem-solving abilities and a proactive approach to identifying and addressing client needs and concerns.