MICE Assistant Sales Manager for Conrad Dubai

To drive MICE account revenue and to sell to new, existing and prospective customers whilst considering the overall goals set in the sales strategy. To negotiate the optimum rates for the benefit of the business. Represents the hotel at the highest level in the MICE market segment(s) maintaining and developing relationships through effective account management and negotiation to achieve the overall budget and KPI’s of the hotel.

What will I be doing?

As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

Pro-active Sales Activity – offsite: Travel outside of the hotel to meet with existing and prospective customers to solicit business in line with the budget, revenue and sales strategies of the hotel. Attend sales calls at regular intervals in the local market to target and solicit business for the property. Penetrate and target business to sell specific room types as requested in line with business needs. Engage in the agreed required number of daily sales appointments. Conduct sales group sales presentations where appropriate. Attend tradeshows and internal roadshows or client events as required.

• Sales Activity – on site: Meet with and entertain customers on site including property tours and site inspections, familiarization trips, client networking and dinners as required. Undertake the agreed number of on-site client events per month. Demonstrate a knowledge of the business unit and tailor this to the needs of the relevant client(s).
• Administrative Activities: Prepare proposals and/or contracts as agreed with the client and utilizing standardized Hilton Family contracts, CREFs etc. Calculate and quote on rates and business in line with hotel’s revenue and sales strategies. Maintain account files, development plans and information to Conrad (Hilton Family) standards. Submit reports as requested by DBD or DOS within agreed deadlines.
• Research and New Business: Actively seek out new business to optimize revenue and maintain healthy business levels in the sales pipeline. Demonstrate creative and innovative ways to attract and develop new business leads. Achieve the agreed minimum % of new business per year within total revenue generated. Exercise knowledge of the local, national and global marketplace to ensure proactive sales activities.

What are we looking for?

An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Excellent organisational and planning skills
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Business degree, or any relevant qualification, would be advantageous

What will it be like to work for Conrad Hotels and Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!