Associate Director

Roles and Responsibilities

The Associate Director or Associate GM will be responsible for end-to-end ownership of scaling our food delivery business in Abu Dhabi. Abu Dhabi is our newest city to launch and is in its early days, and therefore the Associate Director will be responsible for building a high-caliber team, the expansion and growth strategy, as well as the day-to-day operations at scale for the business. You will be responsible for all three key stakeholders of the business, namely the customers, restaurant partners, and captains, ensuring each of them has a great experience working with us.

• Define the strategy and value proposition for Careem Food in Abu Dhabi.
• Translate the strategy into a clear and actionable business plan that drives aggressive market share growth for Careem Food in Abu Dhabi.
• Manage Careem Food’s business day-to-day within Abu Dhabi and own the growth and scaling of the business in the city.
• Recruit, train, and manage a team of Sales and Account Managers to drive revenue and exceed targets.
• Encourage, support, and develop the team, monitoring their success and conducting regular performance reviews.
• Develop and sustain solid relationships with key partners.
• Develop a thorough understanding of partners’ needs and requirements and prepare customized solutions.
• Negotiate contracts with key partners and create solutions for partners’ long-term goals.
• Be a key part of the UAE food leadership team responsible for the overall direction and growth of the business.
• Encourage and lead collaboration between teams.

Desired Candidate Profile

• Strong understanding of the food delivery / food tech / quick commerce industry with a keen view on opportunities for innovation and creative breakthrough ideas (commercial + powered by tech).
• Deep understanding of Abu Dhabi as a city will be a strong plus.
• This is not a desk role; therefore, the ability and bias for rolling your sleeves up and spending time in the field is critical.
• Excellent interpersonal and communication skills. You will be the face of Careem in Abu Dhabi and part of the leadership team.
• Strong customer relationship skills, with the ability to develop and build profitable and successful working relationships.
• You are highly goal-oriented, have a strong bias for action, and are a hands-on problem solver. Yes, this is mentioned twice because it’s that important.
• You demonstrate the ability to communicate, present, and influence credibly and effectively at all levels of the organization.

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in the office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.