Public Relations Officer (PRO) / Human Resources Officer

Loom Collection is an Australian owned and managed, rapidly growing business of 40+ employees with expansion plans to extend our operations to each of the GCC countries.

We are looking for a motivated and experienced Public Relations Officer (PRO) / Human Resources Officer to join our operations at our headquarters in Dubai Investment Park 1. The successful candidate will be responsible for managing the government online portals MOHRE, GDRFA, ICA, DED, DM, DHA, RTA, GPSSA (and only when necessary visiting the government offices).

Key Responsibilities:

1. Government Liaison – Administer legal compliance via the government online portals for MOHRE, GDRFA, ICA, DED, DM, DHA, RTA, GPSSA. The successful candidate must have previous experience with administering a Dubai business via these government online portals.
2. Visa and Work Permit Management - Oversee the timely processing, renewal, and cancellation of work permits, residency visas, and Emirates IDs for all employees using the government online portals.
3. Payroll Of Staff Salaries By WPS – Assist the HR Manager and Directors with the preparation of monthly salaries Excel spreadsheet, administration of WPS salary processing via Al Ansari Exchange and RAKBANK.
4. Medical Insurance – Assist the HR Manager and Directors to coordinate the timely application and renewal for Medical Insurance for all existing and new joining staff.
5. Administration and Review of Staff Salary Increment – Assist the Directors with the administration and implementation of company remuneration in line with the policies in place.
6. Staff Daily Attendance and Leave – Assist the HR Manager and Directors with the coordination of annual and sick leave for our Employees.
7. Recruitment – Assist the Department Heads and the Directors with the recruitment of new staff.
8. Renewals and Compliance – The successful candidate will play a key role in ensuring that the company’s operations remain fully compliant with UAE laws and regulations.

Requirements:

1. Experience - Minimum 3-5 years of experience as a PRO in Dubai or the UAE. Preference will be given to those candidates who have had previous experience reporting to Western management and Arabic bilingual.
2. Knowledge – of government online portals MOHRE, GDRFA and experience of processing Work Permits and Visas.
3. Skills - Excellent communication skills in English and Hindi/Urdu, Arabic is highly desirable (spoken and written).
4. Attention to Detail - Ability to process and manage multiple tasks simultaneously with a high level of accuracy and attention to detail.
5. Proactive - Strong problem-solving abilities, with a proactive approach to resolving issues with government departments and authorities.
6. Organization - Strong organizational and time-management skills, with the ability to maintain accurate records and track deadlines.
7. Other - Must have valid UAE driving license.

Benefits:

1. Competitive salary based on experience with paid annual leave
2. Company SIM Card
3. Health insurance
4. Paid annual leave

Job Types: Full-time, Permanent

Salary - AED6,000.00-AED9,000.00 per month depending on experience

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to start IMMEDIATELY this week?

Experience:

• PRO in Dubai or the UAE: 3 years (Required)

License/Certification:

• Driving License (Required)

Application Deadline: 10/01/2025