Public Relations Officer (PRO)

Job Title: Public Relations Officer (PRO)

Location: Abu Dhabi and Dubai Office

Department: Human Resources

Reports To: Director HR & HSEQ and working closely with all HR Consultants.

Job Overview:

The Public Relations Officer (PRO) will be responsible for managing and facilitating all government-related processes and documentation for the organization. This role requires an in-depth understanding of UAE laws, regulations, and processes regarding business setup, visa, labour contracts/renewals, and tenancy agreements/renewals. The ideal candidate will liaise with government entities, ensure compliance, and provide exceptional service to clients and internal Directors or Stakeholders.

Key Responsibilities:

• Assist all employees and managers with all internal and external general inquiries concerning labor and immigration matters.
• Responsible for processing and monitoring all applications related to visas (employment/mission/tourist/family visa), work permits, residence permits, emirates id, etc.
• Process and ensure all employee-related needs like Arabic salary certificates, government department-related letters or NOCs, visa support queries, etc., are managed effectively.
• Maintain a systematic digital record of transactions related to the processing of labour cards, work permits, emirates id, and visas for staff and their family members.
• Ensure all labour cards, visas, employee passports, company trade licenses, and establishment cards are up to date and arrange timely renewal.
• Coordinate for candidates/employees as needed.
• Assist with the issuance and renewal of CICPA Gate Pass.
• Represent the Company and deal with Ministry of Labor, Ministry of Economics, Ministry of Health, Municipality, customs clearance tasks, Police Stations, Airport, and Embassy as required and ensure documents are processed properly.
• Assist in the negotiation and drafting of tenancy contracts for office or commercial spaces. Ensure compliance with the Real Estate guidelines.
• Process and monitor the labour and visa cancellation of all leavers and ensure our system is up to date with no fines or system blocks.
• Update HR on the monthly visa quota available under each license.
• Monitor and maintain the WPS percentage to ensure compliance with local laws and advise management on best practices and changes in UAE laws and regulations.

Qualifications:

• Bachelor's degree in Administration or relevant qualification.
• 5+ years of experience as PRO working with the Engineering sector, preferably within the Civil / Oil & Gas Industry.
• Strong understanding of UAE Labor Law, Free Zone Laws with proficiency in using online PRO related web portals of MOHRE, NAFIS, GDRFA, CICPA Pass, MOI, Free zone related portals, RTA, Civil Defense, DHA, DOH, etc.
• Must possess a valid UAE driving license.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Proficiency in Arabic and English typing and must be fluent in both languages.

Preferred Skills:

• Ability to work independently and as part of a team.
• Problem-solving skills and attention to detail.
• Ability to manage multiple tasks efficiently, meeting given deadlines.