Parts Advisor

About the Role:
We are seeking a knowledgeable and customer-focused Automotive Parts Advisor to join our client's team in Al Ain. This position is ideal for a professional who understands automotive parts and is dedicated to delivering outstanding service to both internal teams and customers. You will play a key role in ensuring efficient parts management and providing technical advice as needed.

Key Responsibilities:

• Customer Assistance: Assist customers in identifying parts needed for repairs and maintenance, providing expert advice and information about products.
• Inventory Management: Maintain and organize parts inventory, ensuring that parts are readily available for technicians and customers.
• Ordering & Sourcing: Place orders for parts and ensure timely delivery to meet workshop requirements.
• Record Keeping: Accurately record all transactions, manage inventory levels, and process returns or exchanges when necessary.
• Communication & Collaboration: Work closely with service advisors, technicians, and other team members to coordinate parts availability and efficient service delivery.

Qualifications:

• Education: High school diploma or equivalent. Certification or diploma in automotive or a related field is an advantage.
• Experience: Minimum of 2 years of experience as a Parts Advisor, preferably within an automotive dealership or workshop environment.
• Technical Skills: Strong knowledge of automotive parts and systems with proficiency in using inventory management software.
• Customer Service: Exceptional communication skills with a customer-oriented approach.
• Personal Attributes: Detail-oriented, organized, and able to multitask in a fast-paced setting.

Location: Al Ain

Remote Work: No