Should be friendly, approachable and able to build rapport with clients, visitors, and colleagues.
Provide exceptional customer service, addressing inquiries, resolving complaints and ensuring visitors feel welcomed and valued.
Manage multiple tasks simultaneously such as scheduling, coordinating appointments, meetings, and handling administrative duties.
Attention to detail when handling admin tasks, such as managing appointments, maintaining records, and processing paperwork accurately.
Maintaining a professional appearance and demeanor is important for creating a positive impression in a professional manner.
Qualifications:
With a pleasing personality.
Bachelor's degree in a relevant field or equivalent work experience.
Strong verbal and written communication skills are essential for interacting with clients, visitors, answering phone calls, and responding to emails professionally and courteously.
Proficiency in basic computer applications, such as word processing, email, and spreadsheet software is necessary for performing administrative tasks efficiently.
Excellent telephone etiquette including answering calls promptly, transferring calls accurately, and taking detailed messages when necessary.
Proficient in MS Office Applications (Excel, Word, Outlook, PowerPoint).
Data entry knowledge is a must (knowledge in Oracle / ERP System).