Guest Room Attendant

Roles and Responsibilities

1. Cleanliness and Maintenance

• Spotless Environment: Ensuring the room is clean, sanitized, and free of clutter.
• Well-Maintained Furniture: Regularly checking for damages or wear in furniture and fixtures.
• Functional Amenities: Ensuring all electronics (TV, lamps, air conditioning) and plumbing (sink, shower) work properly.

2. Comfort and Aesthetics

• Cozy Bedding: Providing high-quality mattresses, fresh linens, and extra pillows/blankets.
• Ambient Lighting: Offering adjustable lighting for a relaxing atmosphere.
• Tasteful Decor: Featuring artwork, curtains, and furniture that create a welcoming vibe.

3. Guest Convenience

• Storage Space: Including a closet, hangers, and drawers for guest belongings.
• Workspace: Offering a desk and chair for business or personal use.
• Accessible Outlets: Providing sufficient power outlets for charging devices.

4. Essential Amenities

• Bathroom Supplies: Stocking items like towels, toiletries (soap, shampoo, conditioner), and a hairdryer.
• Entertainment Options: Including a television, streaming services, or books/magazines.
• Refreshments: Stocking bottled water, a coffee maker, or a minibar (if applicable).

5. Technology and Connectivity

• Wi-Fi Access: Ensuring strong and reliable internet service.
• Smart Features: Providing smart TVs or room controls (lighting, temperature).
• Charging Stations: Offering USB ports and wireless chargers.

6. Safety and Security

• Locks and Safes: Installing secure locks on doors and providing a safe for valuables.
• Smoke Detectors: Ensuring safety equipment is functioning properly.
• Emergency Information: Displaying contact numbers and evacuation plans.

7. Personal Touches

• Welcome Note: Adding a handwritten or printed greeting for a warm arrival.
• Complimentary Items: Offering snacks, slippers, or a small gift to enhance the stay.
• Local Guide: Providing information about nearby attractions, restaurants, and transportation options.

Desired Candidate Profile

As a Guest Room Valet, you will service, replenish, and prepare all allocated rooms and suites and maintain other areas such as corridors, pantries, staircases, and lift landings as per resort standards. You will arrange and handle the mobile supplier & mobile collector as per resort standards to avoid damages in the corridor. You must ensure a safe and hazard-free work environment when operating machinery and equipment.

About You

Ideally, we would love if you have a High School diploma or vocational training with a minimum of 1-year experience. You need to have good English communication skills. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.