Medical Receptionist

We are looking for a professional and customer-focused Medical Receptionist to join our healthcare team in Dubai. The ideal candidate will be responsible for managing front desk operations, greeting patients, scheduling appointments, and ensuring a smooth patient experience at our clinic or hospital.

• Greet and assist patients, visitors, and staff in a courteous manner.
• Schedule, confirm, and manage patient appointments efficiently.
• Handle phone calls, emails, and inquiries related to medical services.
• Register new patients and update medical records in the system.
• Process insurance claims, payments, and billing transactions.
• Coordinate with doctors, nurses, and other healthcare professionals.
• Ensure the reception area is clean, organized, and welcoming.
• Maintain confidentiality of patient records and comply with healthcare regulations.
• Assist in handling patient concerns and provide information about services.

• Education: Diploma or Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Experience: Minimum 1-3 years of experience as a receptionist, preferably in a hospital, clinic, or medical center.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and healthcare management software.
  • Knowledge of medical terminology and insurance processes is a plus.
  • Customer service-oriented with a professional attitude.
• Language: Fluency in English is required (Arabic or other languages is a plus).
• Availability: Willing to work in shifts, including weekends and holidays if required.

• Competitive salary package
• Health insurance and paid annual leave
• Career growth opportunities
• Supportive and professional work environment