Senior Product Manager

Roles and responsibilities

• Working on white-label products from ideation until launch
• Working closely with white-label partners to leverage Agoda’s technological product on their platform
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
• Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
• Converting strategic goals into operational tasks
• Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
• Defining KPIs for all projects and evaluating the success of a project
• Defining navigational flow and user experience on the site, apps, etc
• Evaluating risks and tradeoffs associated with each course of action
• Working closely with users to ensure all projects meet business needs

Qualifications:

• Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline)
• 3+ years of experience in product management
• Strong communication and presentation skills (English and Japanese)
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working in a fast-paced and high-growth environment
• Experience in B2B2C, B2B or B2C products
• Experience and passion for web design, functionality, and testing
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible
• Ability to work well with and influence stakeholders at all levels
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Experience with the latest internet trends and technologies
• MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

• Relentless curiosity and an urge to innovate, measure and improve
• Openness to change and new information
• Proven skills in recruitment and staff leadership
• Hands-on mentality
• Recognizes own strengths and weaknesses
• Process-oriented and strong problem-solving skills
• Capacity to identify and keep up to date on relevant global trends
• Collaborative and consensual approach
• Commitment to ‘speed wins’ philosophy
• Highly ethical

Desired candidate profile

• Product Strategy and Vision:

  • Ability to develop and communicate a clear product vision that aligns with the company’s mission, goals, and market opportunities.
  • Defining the product roadmap, prioritizing features based on business value, customer impact, and technical feasibility.
  • Conducting market research to understand customer needs, competitive landscape, and emerging trends to shape the product strategy.

• Cross-Functional Collaboration:

  • Strong collaboration skills to work effectively with various teams, such as engineering, design, marketing, and sales, ensuring the product is developed, marketed, and sold successfully.
  • Facilitating communication between teams and managing expectations across stakeholders.
  • Ensuring that each department has the resources and information needed to execute the product strategy.

• Project Management:

  • Experience with Agile methodologies (Scrum, Kanban, etc.) to manage the product development lifecycle and maintain efficient workflows.
  • Proficiency in tools like Jira, Trello, or Asana to track product development progress, plan sprints, and manage tasks.
  • Strong time management skills to handle multiple projects simultaneously and meet deadlines.

• Customer-Centric Mindset:

  • Deep understanding of customer needs, pain points, and desires through user research, surveys, and direct interaction.
  • Developing product features and solutions that solve specific customer problems and create a seamless user experience.
  • Regularly seeking customer feedback to refine and iterate on the product.

• Data-Driven Decision Making:

  • Proficiency in using analytics tools (e.g., Google Analytics, Mixpanel, Tableau) to track product performance, user engagement, and identify opportunities for improvement.
  • Using A/B testing and other methods to validate product hypotheses and make data-backed decisions.
  • Identifying key performance indicators (KPIs) for the product and using data to guide product enhancements.

• Leadership and Mentorship:

  • Ability to lead and motivate cross-functional teams while maintaining a positive and productive environment.
  • Mentoring and guiding junior product managers and team members, offering support in professional development.
  • Providing clear direction, feedback, and leadership throughout the product development process.

• Communication and Presentation:

  • Strong communication skills to present product plans, updates, and results to internal stakeholders, including executives.
  • Ability to clearly articulate product features, benefits, and trade-offs to both technical and non-technical audiences.
  • Creating and delivering compelling product presentations to drive alignment across teams and influence key stakeholders.