Operations Support Analyst

Assist the Team Lead – HC Systems in executing, developing, and troubleshooting HC technology systems tasks, queries, and concerns.

Create new positions, departments, destinations, SBUs, legal entities, and perform subsequent updates, including mass updates to the master data as directed by Vertical teams.

Support mass data uploads including new hires, department and position creation, assignment, reporting changes, AOR updates, and OHC updates.

Update data in the system when vertical teams or employees are unable to do so due to operational or governance challenges.

Ensure compliance with data privacy and protection regulations of the organization.

Assist in executing UATs and recording progress for periodic Oracle Fusion updates and all required HR system enhancements based on new business requirements.

Reporting, Insights & Analytics:

Create regular and ad-hoc HC reports for verticals and key stakeholders.

Prepare and report on HC data analytics to support data-driven decision-making.

Create and maintain HC metrics and dashboards to provide insights in operations and workforce trends.

Analyze HC data to identify insights for HC-related decision-making for verticals.

Support the Team Lead – Governance, Insights and Analytics in interfacing with Vertical HC teams to understand business needs and align HC data analytics with business goals.

Prepare and report metrics across systems to measure the effectiveness of reporting and analytics activities.

Deliver analytics requests from business units based on insights from the Team Lead – Governance, Insights and Analytics, and share recommendations based on generated insights.