Multi Technician

Roles and Responsibilities

A Multi Technician is a versatile professional who is skilled in handling a variety of technical and maintenance tasks across multiple areas or systems. This role is often found in industries like hospitality, property management, manufacturing, or facilities management, where the technician is expected to have broad knowledge across several technical domains, such as electrical, plumbing, HVAC (heating, ventilation, and air conditioning), and general maintenance.

The Multi Technician plays a critical role in ensuring the smooth operation of facilities and equipment by conducting regular maintenance, performing repairs, and troubleshooting issues as they arise. They often work independently or as part of a team to ensure safety, efficiency, and the prevention of breakdowns or downtime.

Key Skills for a Multi Technician

1. Technical Knowledge and Expertise:
   • Broad Skill Set: Proficiency in a range of technical fields such as plumbing, electrical systems, HVAC, carpentry, or appliance repair, depending on the industry.
   • Troubleshooting: Ability to diagnose and fix a wide variety of technical issues, from electrical faults to plumbing leaks or mechanical breakdowns.
   • Equipment Maintenance: Regular inspection and servicing of equipment and machinery to ensure everything is in good working order.
2. Problem-Solving and Analytical Skills:
   • Diagnosing Issues: Ability to quickly identify and address technical issues, using tools and systems to analyze the problem and apply appropriate solutions.
   • Preventative Maintenance: Implementing preventative measures to reduce the likelihood of technical failures or breakdowns.
   • Creative Thinking: When faced with complex or unusual problems, coming up with innovative solutions that minimize disruption and downtime.
3. Time Management and Organization:
   • Task Prioritization: Ability to prioritize tasks based on urgency, ensuring that the most critical issues are dealt with first.
   • Scheduling: Managing multiple maintenance requests and ensuring that they are completed on time, without disrupting other operations.
   • Inventory Management: Keeping track of tools, spare parts, and equipment, ensuring that materials are available when needed and are used efficiently.
4. Health and Safety Knowledge:
   • Regulations Compliance: Understanding and adhering to safety regulations and standards related to electrical, plumbing, and mechanical systems.
   • Safe Practices: Applying safe work practices and ensuring that the work environment is safe for both the technician and others on-site.
   • Emergency Response: Being prepared to respond to emergencies, such as equipment malfunctions or electrical hazards, quickly and effectively.
5. Communication Skills:
   • Clear Communication: Effectively communicating with team members, supervisors, and clients to explain technical issues and solutions clearly and professionally.
   • Reporting: Documenting work performed, including repairs, maintenance checks, and any issues that were addressed, and reporting to the appropriate parties.
   • Customer Service: Interacting with customers (internal or external) in a friendly and professional manner, especially when explaining technical problems or solutions.
6. Physical Dexterity and Strength:
   • Manual Work: Many tasks require the ability to work with tools, climb ladders, lift heavy objects, and perform manual labor.
   • Attention to Detail: Precision is required when repairing equipment or systems, ensuring that the work is done to high standards.
7. Adaptability:
   • Flexibility: Ability to adapt to different technical environments and take on a variety of tasks, often under changing conditions or with short notice.
   • Learning New Skills: Willingness to stay updated on new technologies, methods, and tools relevant to the job and adapt to emerging trends.

Desired Candidate Profile

As a Multi-Technician, you will support the Assistant Manager, Entertainment, in maintaining and operating arcade machines. Additionally, you will assist the Audio Visual Team with live entertainment setups and operations within the venue.

About You
As a Multi-Technician, you should have at least 2 years of experience in a similar role, possess strong computer and troubleshooting skills, and be a motivated and enthusiastic team player with a passion for hospitality.

1. Maintenance and Repairs:
   • Perform routine maintenance and repairs across multiple systems (HVAC, electrical, plumbing, etc.) to ensure smooth operations.
   • Diagnose and repair mechanical failures, electrical problems, plumbing issues, and other technical concerns.
   • Conduct preventative maintenance checks and replace or repair faulty equipment or systems as needed.
2. Troubleshooting and Problem-Solving:
   • Identify technical issues by inspecting systems, equipment, and machinery, using diagnostic tools and analysis.
   • Provide quick and effective solutions to reduce downtime and maintain operational efficiency.
3. Record Keeping and Reporting:
   • Maintain accurate records of maintenance activities, repairs, and any incidents or equipment malfunctions.
   • Report to supervisors or managers on the status of systems, upcoming maintenance needs, or potential hazards.
4. Equipment and Inventory Management:
   • Ensure that all tools and equipment are in good working condition, replacing or repairing them when necessary.
   • Monitor inventory levels for spare parts, materials, and tools, ensuring that there is always enough stock for repairs and maintenance tasks.