Restaurant Floor Manager

The Restaurant Floor Manager will be responsible for overseeing the daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining a clean and organized environment. The ideal candidate will have strong leadership skills, excellent customer service skills, and the ability to handle high-pressure situations.

Responsibilities

1. Managing and supervising restaurant staff
2. Training and coaching new employees
3. Ensuring excellent customer service and satisfaction
4. Monitoring and maintaining restaurant cleanliness and hygiene standards
5. Handling customer complaints and resolving issues
6. Managing inventory and ordering supplies as needed
7. Implementing and enforcing health and safety procedures
8. Creating staff schedules and managing labor costs
9. Collaborating with the kitchen staff to ensure smooth operations
10. Meeting financial targets and objectives

Minimum Requirements

1. High school diploma or equivalent
2. Proven experience in restaurant management or a similar role
3. Strong leadership and managerial skills
4. Excellent customer service and communication skills
5. Ability to work in a fast-paced environment