Bellman
Job description
Responsibilities
- Timely delivery of guests’ luggage, messages and any other items for delivery within the property.
- Personalize guests’ orientation of their room in a professional, friendly and engaging way.
- Offer information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
Qualifications
- Minimum 1-2 years’ experience in a similar role in a 5-star hotel.
- Strong interpersonal and problem-solving abilities.
- Fluency in English; additional languages are a plus.