Product Analyst

Welcome to MultiBank Group; a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We excel in providing cutting-edge trading technology, unparalleled liquidity, and exceptional customer service, offering an extensive range of financial products such as Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 1 million clients across 90 countries, contributing to a daily trading volume exceeding US$ 18.1 billion. As a heavily regulated (16+ financial regulators across 5 continents), award-winning, and reliable financial institution, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Seize the opportunity to work with a rapidly growing, world-class team spanning more than 20 countries, driven by innovation, collaboration, and customer focus.

Role Overview:

As a Product Analyst, you will be responsible for analysing user behaviour, market trends, and product performance to provide actionable insights that inform our product strategy and drive decision-making. You will collaborate with cross-functional teams, creating Product Requirement Documents (PRDs), and work on improving our existing platform to better meet user needs.

Key Responsibilities:

• Collaborate on refining the user experience and interface design, ensuring alignment with technical capabilities and business goals.
• Actively participate in the product development lifecycle, from concept to execution, to ensure a seamless transition from design to functional product.
• Manage end-to-end project workflows, ensuring that all product launches are executed successfully and within agreed timelines.
• Oversee post-launch activities to facilitate iterative improvements, addressing feedback from internal and external stakeholders to enhance product performance and user satisfaction.

What You’ll Be Doing:

• Working closely with the Product team to learn and contribute to the product development process.
• Assisting in defining product strategy and roadmaps based on market research, user feedback, and business goals.
• Gathering and analysing data to inform product decisions, including user feedback, market trends, and competitive analysis.
• Collaborating with cross-functional teams, including Design, Engineering, Marketing, and Operations, to drive product initiatives from concept to launch.
• Creating detailed product requirements and specifications, working with Design and Engineering teams to ensure successful implementation.
• Conducting user testing and gathering feedback to iterate on features and designs.
• Monitoring key performance metrics and using data to make informed decisions.
• Staying up to date with industry trends and best practices in product management.

Qualifications:

• BSc/BA in Business, Marketing, Design, Data Analytics, or a related field.
• Experience working with crypto exchanges, wallets, or DeFi platforms.
• Prior experience with product development or product management, including documenting requirements and setting acceptance criteria in the fintech or crypto industry.
• Experience with user research methodologies and tools.
• Ability to translate data into actionable insights and recommendations.
• Strong organizational skills and attention to detail.
• Proficiency in design tools such as Sketch, Figma, or Adobe XD is a plus.