Analyst-Banknotes Operations

Responsibilities

1. Oversee import/export operations and documentation.
2. Coordinate with logistics partners for timely deliveries.
3. Reconcile corporate/hotel deals and payments daily.
4. Consolidate financial data accurately.
5. Manage currency positions and mitigate financial risks.
6. Manage departmental funds and customer payments.
7. Ensure accurate and timely financial transactions.
8. Perform data analysis, generate reports, and prepare presentations.
9. Respond to various data requests.
10. Assist in onboarding new customers and ensure KYC compliance.
11. Collaborate with departments to address needs and facilitate communication.
12. Arrange and coordinate customer meetings and calls.
13. Maintain effective communication and follow-up with customers.

Qualifications

1. Bachelor’s degree in business administration, finance, or a related field; an MBA or advanced degree is a plus.
2. Proven experience in operations management within the FinTech industry or a related field.
3. Strong understanding of financial services operations, including transaction processing, customer support, CRM, compliance, and risk management.
4. Analytical mindset with the ability to identify operational inefficiencies and implement effective solutions.
5. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
6. Experience with regulatory requirements and compliance frameworks relevant to the financial services industry.