Office Administrator

Company Description

Tawreed District Cooling Services LLC is a trusted district cooling service provider servicing chillers, cooling towers and other HVAC equipment. The company has its Headquarters in Qatar while running a Sales Office in Dubai covering the United Arab Emirates. The company values trust, ambition, winning, respect, ethical practices, excellence, and devotion. Their vision is to be the preferred partner for customers, suppliers, and employees, admired for their business values and ethics.

Role Description

This is a full-time on-site role for an Office Administrator at Tawreed District Cooling Services LLC in Dubai, UAE. The Office Administrator will be responsible for providing administrative assistance, managing the office, overseeing general office administration tasks, and supporting various departments. Role tasks are as follows:

1. Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including official correspondence, memos, and presentations.
2. Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
3. Receive and review customer orders, ensuring accuracy and completeness.
4. Create purchase orders and coordinate with vendors for delivery.
5. Coordinate with logistics partners to arrange timely shipment of orders.
6. Communicate with customers regarding order status, delivery schedules, and any issues that may arise.
7. Enter customer invoices and/or vendors bills on ERP software.
8. Maintain accurate records of orders, inventory levels, and shipment details.
9. Ensure compliance with company policies and procedures.

Qualifications

1. Bachelor's degree in business administration or relevant field
2. Administrative Assistance and Office Administration skills
3. Experience in procurement, logistics, supply chain management, or a related field is a plus
4. Experience in managing office equipment and providing excellent customer service
5. Strong communication skills, both verbal and written
6. Attention to detail and strong organizational skills
7. Proficiency in Microsoft Office
8. Experience in ERP Systems (Knowledge in ZOHO is an advantage)
9. Ability to work independently and as part of a team
10. Currently available in UAE