Bar Team Leader

AccorHotel
Ras Al Khaimah
AED 50,000 - 200,000
Job description

Job Description

  • Always greets and welcomes guests promptly in a warm and friendly manner.
  • Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
  • Assists guests with table reservations.
  • Assists guests while seating.
  • Ensures guests are served within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speaks with guests and staff using clear and professional language and answers phone calls using appropriate telephone etiquette.
  • Is able to answer any questions regarding the menu and assist with menu selections.
  • Is able to anticipate any unexpected guest needs and reacts promptly and tactfully.
  • Always applies service techniques correctly at all times and serves Food & Beverage items with enthusiasm.
  • Serves food courses and beverages to guests.
  • Sets tables according to the type of event and service standards.
  • Records transactions/orders in Point of Sales systems at the time of order.
  • Communicates with the kitchen regarding any menu questions, the length of wait, and product availability.
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Checks with guests to ensure satisfaction with each food course and beverage.
  • Is responsible for clearing, collecting, and returning food and beverage items to the proper area.
  • Maintains cleanliness of work areas, china, glass, etc. throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Presents accurate final bill to guest and processes payment.
  • Performs shift closing on the Point of Sales terminal and tallies cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized at both the front and back of house areas.
  • Ensures that hotel brand standards and SOPs are consistently implemented.
  • Works with fellow staff and manager to ensure that the restaurant achieves its full potential.
  • Completes the daily responsibilities that are set for each individual shift.
  • Completes closing duties including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Takes an active role in coaching and developing junior staff.
  • Performs any other duties related to food and beverage service assigned by the manager.
  • Assists Assistant Manager/Manager in conducting daily shift briefings to update and disseminate relevant information to heartists.
  • You will adhere to Hotel's Hygiene and HACCP standards and ensure its Standard Operating Procedures and Requirements are fully met.
  • Helps minimize waste, breakages, and mishandling of supplies and equipment.
  • Maintains the quality and standard of beverages and cocktails before serving to the guests.
  • Assists Bar Manager to keep The Private Room well looked after for members of The Cigar Room Louis XIII Club.

Qualifications:

  • Excellent reading, writing, and oral proficiency in English.
  • Experience in beverage knowledge is preferred.
  • Should be able to work in an environment with heavy smoke usage.
  • Experienced in all aspects of restaurant service.
  • Must be well-presented and professionally groomed at all times.
  • Excellent leader and trainer with strong interpersonal skills and attention to detail.
  • Ability to motivate employees to work as a team effectively and productively.
  • Must possess good communication skills for dealing with diverse staff.
  • Ability to coordinate and prioritize multiple tasks.
  • Excellent guest service skills.
  • Good knowledge of food and beverage service.

Remote Work: No

Employment Type: Full-time

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