We are seeking an experienced female Housekeeping Supervisor to join one of our clients in Dubai. Your role will be to manage a team of housekeeping staff and ensure smooth operational activities, ensuring efficiency, quality, and customer satisfaction. As a Housekeeping Supervisor, you will manage and support assistants, drivers, and any other relevant staff by encouraging them to deliver high-quality services to clients.
Key Responsibilities:
Team Management:
- Supervise and coordinate the work of studio assistants and drivers.
- Schedule shifts and assignments for the team to ensure adequate coverage and efficient workflow.
- Provide training and guidance to new employees, ensuring they adhere to studio standards and procedures.
- Establish and enforce company grooming standards, ensuring a professional appearance at all times.
- Provide guidance and resources for personal grooming and hygiene practices as needed.
- Conduct periodic checks to ensure compliance with grooming policies and address any concerns or issues promptly.
Client Relations:
- Interact with clients to understand their needs and ensure their requirements are met.
- Address client inquiries, concerns, and complaints promptly and professionally.
- Maintain positive relationships with clients to encourage repeat business and referrals.
Operational Efficiency:
- Ensure all equipment is properly maintained and in working order.
- Monitor inventory of supplies and place orders as needed to replenish stock.
- Oversee the inventory of items, equipment, and supplies used.
- Ensure items are organized, catalogued, and readily accessible.
- Coordinate the procurement and maintenance of equipment.
Car Management:
- Maintain the studio's cars.
- Schedule regular maintenance and inspections of all vehicles to ensure safe and reliable operation.
- Coordinate transportation logistics for assistants' assignments, including vehicle preparation and driver assignments.
Quality Assurance:
- Review assistants and drivers to ensure they meet quality standards and client expectations.
- Provide constructive feedback to staff to enhance their skills and performance.
- Conduct periodic quality checks to uphold the company's reputation for excellence.
Requirements
Required Skills and Qualifications:
- Proven Housekeeping Supervisor experience (minimum 3 years) in a supervisory role within a hospitality, customer service, or similar environment.
- Cleaning/Housekeeping.
- Strong leadership and interpersonal skills with the ability to motivate and mentor a team.
- Excellent organizational and time management abilities to prioritize tasks effectively.
- Attention to detail and a commitment to delivering high-quality results under tight deadlines.
- Problem-solving skills to address scheduling conflicts, equipment requests, and other operational issues efficiently.
- Ability to accommodate flexibility in day-off arrangements as per business needs; willing to work on weekends & holidays.
Benefits:
- Competitive salary based on your experience.
- Visa & Medical insurance as per UAE Law.
- Opportunities for professional development and career growth.
- Dynamic and creative work environment.
Job Type: Full-time
Gender: Female only
Nationality: Filipino, Myanmar, Indonesian, Malaysian, Nepalese.
Salary: AED 4500.00 - AED 5500.00 per month.
Experience:
- Housekeeping Supervising: 1 year (Required)
Language:
Education:
Bachelor's in Marketing/Communications.