Barback

Roles and responsibilities

The Bar Back will give a hand and support to the Bartender/s to ensure bar operation is running smoothly and efficiently. This position mainly involves manual handling therefore FLHSS is substantially covered.

Responsibilities

• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• Assist Bartenders by preparing and stocking the bar with supplies, including glassware, garnishes, and beverages.
• Manage inventory levels and assist with ordering and restocking items as needed
• Organizing and shelving beverages before opening of the bar.
• Ensure that the bar area is clean, organized, and well-maintained throughout shifts
• Support Bartenders with the preparation of drinks, including mixing, garnishing, and serving as directed
• Monitor and maintain the cleanliness and functionality of bar equipment.
• Wiping glassware, utensils and equipment needed for the operation.
• Handle guest requests promptly and courteously, providing a high level of service.
• Assist with special events and promotions as needed.
• Act as a hotel “ambassador” at all times.
• To carry out any additional duties requested by management, related to hotel operational activities.

Desired candidate profile

• High School qualification or equivalent.
• A minimum of 2 years of experience working in a 5-star luxury hotel environment.
• Ability to understand guest needs and to deliver superior customer service.
• Knowledge in bar operation is a must.
• Very good verbal and written communication skills in English.
• Verbal and written communication skills in Arabic or other languages are preferred.
• Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
• Physical capabilities to stand for a long period; Flexibility to work a variety of shifts, including evenings, weekends, and holidays as per business needs.