Product Manager - Money Transfer

Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.

Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards). These solutions enhance employee well-being and purchasing power, improve companies' attractiveness and efficiency, and vitalize the employment market and the local economy.

The UAE Context

Edenred UAE is a fast-growing fintech provider serving more than 6,000 businesses and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way, offering multiple value-added services via our mobile app (money transfer, mobile recharge, and card services).

We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom, driving the financial inclusion of the unbanked population by offering the best product experience and services.

Job Overview

You will play a vital role in defining and driving product strategy at the heart of a product-centric organization that enjoys the autonomy of a startup while channeling the network and reach of a multinational company.

An opportunity to innovate in a thriving fintech industry, driving financial inclusion amongst 2 million unbanked employees in the UAE. Own conceptualization, development, and definition of high visibility initiatives that solve customer problems while addressing the needs of our business.

We are seeking a dynamic and results-driven Product Manager to lead the development and management of our Remittance product in the UAE. This individual will be responsible for the end-to-end product lifecycle, from ideation and strategy to execution and optimization. With a primary focus on B2C, the role will require strong collaboration with cross-functional teams to drive market share, transaction volume, user experience, and ensure compliance. The ideal candidate will have at least 3 years of product management experience, preferably in fintech or remittance.

Key Responsibilities

• Understand and work towards Edenred UAE's long-term strategic vision that calls for rapid innovation through continuous product discovery.
• Play a foundational role in the expansion and diversification of our product portfolio to keep up with the ever-changing needs of the market.
• Work in a rapidly evolving, KPI-driven environment resonant with the principle Ship outcomes, not features.
• Drive product strategy to influence the course of evolution of Edenred UAE's business model.
• Own and drive the P&L of the products and services you manage.
• Cater to a unique segment of customers in the unbanked space, articulating and delivering customer insights to better understand the problem space.
• Be customer obsessed, bringing everything back to what our customers are trying to achieve.
• Work closely with our sales, customer service, and account management teams to analyze the most important problems our users are facing.
• Work with engineering teams, explaining the why and working with them to define the how.
• Work with our data, design, and development teams to write clear PRDs while also demystifying product requirements for senior business stakeholders.
• Work closely with engineering teams to effectively mitigate feasibility risk, ensure specifications are met and any blockers are removed.
• Use data to make decisions and can build strategies around collecting and measuring metrics that reflect the success (or failure) of initiatives.
• Constantly test and iterate ideas with customers and other stakeholders with the aim to reduce the key risks involved in the solution space.
• Guide & coach junior product managers and help them grow & move business KPIs.

Requirements

• 3+ years of experience in Product Management. Familiarity with fintech, payments, or remittance is a plus but not mandatory.
• Proficiency in either Hindi, Urdu, or Malayalam is required, as most of our user base speaks these languages.
• A demonstrated track record of moving KPIs related to your specific Product.
• Customer-obsessed with a passion for transforming customer needs into an actionable product vision.
• Strong analytical skills with experience in product optimization and performance analysis.
• A strong leader and excellent communicator who can drive consensus and articulate recommendations and tradeoffs to senior executives.
• Creative thinker with strong business judgment and the ability to influence others.
• Strong technical skills that enable you to engage productively with technical teams.

Your Team

• Reporting to: Senior Product Manager
• Collaboration: You will work closely with Engineering, Compliance, Marketing, Support, and other departments to deliver a seamless product experience and ensure product success.

If you are a strategic thinker, a strong collaborator, and someone who thrives in a fast-paced, results-oriented environment, we would love to hear from you.