Senior CRM Platform Engineer

Kingston Stanley
United Arab Emirates
AED 50,000 - 200,000
Job description

We are seeking a highly skilled and motivated CRM Platform Engineer with expertise in .NET plugin development to join our dynamic team. The ideal candidate will have a strong background in designing, implementing, and supporting CRM solutions, particularly in Microsoft Dynamics 365 or similar CRM platforms, leveraging custom plugins built using .NET technologies.

Key Responsibilities:

  • Design and develop business applications using Power Apps, including custom solutions for internal and external-facing portals with Power Pages.
  • Build automated workflows with Power Automate to streamline and improve business processes.
  • Collaborate closely with business stakeholders to gather requirements and ensure Power Platform solutions align with business needs and objectives.
  • Troubleshoot, debug, and optimize Power Apps applications and Power Automate workflows to ensure peak performance and user experience.
  • Integrate Power Apps and Power Automate with other Microsoft 365 tools, as well as external systems, to create seamless workflows.
  • Ensure data integrity and security by implementing robust data protection measures across Power Platform solutions.
  • Provide training and user support to ensure smooth adoption and effective use of newly developed applications.
  • Document technical design decisions, workflows, and user guides for ongoing reference and knowledge sharing.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience in developing solutions with Microsoft Power Apps and Power Automate and MS CRM with a solid track record of building robust applications and workflows.
  • Experience creating custom connectors and integrating Power Platform solutions with both standard and custom APIs.
  • CRM SDK & API Knowledge - Familiarity with the Dynamics 365 SDK, XRM Toolbox, and experience in working with OData, REST APIs, and SOAP for integrations.
  • Proficiency in C#, ASP.NET, and .NET Core for plugin development and integrations.
  • Microsoft Dynamics 365 (or CRM) experience is required, with strong knowledge of CRM customization and plugin development.
  • Familiarity with Microsoft Dataverse (formerly Common Data Service) and its integration with the Power Platform ecosystem.
  • Must have 4 years with .Net plugins, Power Automate, Canvas, Power Page
  • Strong understanding of relational databases, data modeling, and how to leverage these concepts within the Power Platform.
  • Experience integrating Power Platform tools with other Microsoft 365 services and CRMs including SharePoint, Teams, and Dynamics 365.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical stakeholders.
  • A collaborative team player with the ability to work independently when required.
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