B2B/B2C Sales Account Manager

Job Description:

Broadnet Technologies, a leader in telecommunications and messaging technology, is looking for an experienced and driven Sales Account Manager to join our team in Dubai. This role involves developing and executing data-driven marketing campaigns, focusing on messaging solutions like Bulk SMS, A2P SMS, HLR, SMSC Gateway, and SMS Firewall.

The ideal candidate will bring 4+ years of experience in the A2P SMS industry, with proven expertise in leveraging innovative solutions and strategic leadership. This role involves managing client accounts, overseeing operations, ensuring exceptional client satisfaction, and driving sustainable business growth.

Key Responsibilities:

• Account Management: Develop and nurture long-term relationships with existing and prospective clients in the A2P SMS sector.
• Sales Growth: Identify new business opportunities, expand market presence, and achieve revenue targets through strategic sales initiatives.
• Client Satisfaction: Act as the primary point of contact for clients, ensuring their needs are met efficiently and proactively addressing challenges to maintain high satisfaction levels.
• Operations Oversight: Collaborate with internal teams to ensure seamless execution of client projects and services.
• Market Expertise: Stay updated on industry trends, competitor activities, and technological advancements within the A2P SMS ecosystem.
• Reporting: Track and analyze sales performance, client activity, and market feedback to continuously improve strategies.

Qualifications:

• Experience: Minimum of 4 years in sales or account management, with significant exposure to the A2P SMS or telecommunications industry.
• Education: Bachelor’s degree in Business, Marketing, or a related field.

Skills:

• Strong knowledge of A2P SMS technologies, products, and services.
• Excellent communication and negotiation skills.
• Proven ability to achieve sales targets and grow client portfolios.
• Proficiency in CRM tools and reporting systems.

Location: Dubai, Business Bay.

Working hours: Monday to Friday 9am till 5pm.