Call Center Agent - Arabic Speaker

Call Center Agent Job Responsibilities

1. Obtains client information by answering telephone calls; interviewing clients; verifying information.
2. Determines eligibility by comparing client information to requirements.
3. Establishes policies by entering client information; confirming pricing.
4. Informs clients by explaining procedures; answering questions; providing information.
5. Maintains communication equipment by reporting problems.
6. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
7. Updates job knowledge by studying new product descriptions; participating in educational opportunities.
8. Accomplishes sales and organization mission by completing related results as needed.