Manager - Performance & People

ROLE DESCRIPTION:

This role combines the dual responsibility of optimizing sales team performance while developing and nurturing talent. The ideal candidate will work to elevate sales performance through data-driven insights, effective training, and performance management, while fostering a positive and high-performance culture within the team.

You will partner closely with leadership to ensure sales goals are achieved, talent is developed, and the team is motivated to deliver outstanding results in a competitive real estate market.

Key Responsibilities:

Sales Performance Optimization:

• Monitor & Analyze Sales Performance:
• Track, analyze, and report on key sales metrics and KPIs to assess team performance.
• Provide actionable insights to senior management and sales teams to improve productivity and sales outcomes.
• Develop sales dashboards and performance reports, highlighting trends, areas of improvement, and growth opportunities.
• Sales Strategy Support:
• Collaborate with sales leadership to create and implement sales strategies that align with business objectives.
• Work with the Heads of Sales on workforce requirement to deliver on the sales targets.
• Assist in setting sales targets and quotas, ensuring they are achievable and aligned with market conditions and company goals.
• Ensure accurate reporting of sales performance and progress toward individual, team, and organizational goals.

People Development & Talent Management:

• People Development:
• Identify skills gaps and work with the Sales Heads for targeted development programs to enhance the capabilities of the sales team.
• Conduct coaching sessions, and mentorship programs that align with sales strategies and company goals.
• Ensure the team is well-equipped to sell the company’s products effectively by providing relevant product and market knowledge while collaborating with the respective stakeholders.
• Performance Management & Coaching:
• Lead performance management processes, conducting regular performance reviews, setting SMART goals, and addressing performance challenges.
• Mentor individual team members to enhance their skills, knowledge, and sales abilities.
• Provide constructive feedback and support to ensure sales targets and customer service standards are consistently met.
• Sales Team Motivation & Engagement:
• Foster a high-performance sales culture that promotes motivation, accountability, and recognition.
• Design and implement incentive programs and reward structures to recognize and celebrate top performers.
• Promote a positive, inclusive, and collaborative team environment to ensure long-term employee engagement and retention.

Cross-Functional Collaboration:

• Collaboration with HR & Recruitment:
• Partner with HR to identify recruitment needs, assist in hiring top-tier sales talent, and manage onboarding processes.
• Work with HR to ensure proper compensation structures, benefits, and employee retention programs are in place to support the sales team.

Requirements:

• Bachelor's Degree (HR is preferred)
• 4-5 years in sales performance management, people development, or sales operations, with at least 2 years in the real estate sector in the UAE.
• Proven success in driving sales performance and achieving targets in a competitive environment.
• Solid experience in talent management, performance management, coaching, and employee development.
• Familiarity with CRM tools (e.g. Salesforce, HubSpot) and sales performance management software.