Holiday Homes Manager

Holiday Homes Manager

Location: Dubai

Employment Type: Full-time

Experience Required: 2+ years in property management or hospitality

Salary: Based on experience

Responsibilities:

Property Management

Organize property preparation for rentals (cleaning, maintenance, and ensuring guest amenities are available).

Conduct regular property inspections to maintain high standards.

Address technical and operational issues, including coordinating with contractors.

Guest Interaction

Manage bookings on platforms such as Airbnb, Booking.com, and others.

Greet and assist guests during their stay, ensuring an excellent guest experience.

Handle guest feedback, resolve complaints promptly, and manage any conflict situations professionally.

Financial Management

Set competitive rental prices based on seasonality and market trends.

Prepare financial reports for property owners, including income and expense tracking.

Manage payments, deposits, and refunds efficiently.

Marketing and Promotion

Create and manage property listings, including professional photography and compelling descriptions.

Promote properties on booking platforms and social media to maximize visibility.

Maintain high property ratings by responding to reviews and improving guest satisfaction.

Legal Compliance

Ensure compliance with local regulations governing short-term rentals.

Obtain and renew necessary licenses and handle tax reporting in a timely manner.

Owner Communication

Provide regular reports to property owners on income, property status, and recommendations for improvements.

Advise owners on strategies to increase revenue and property competitiveness.

Team and Contractor Management

Organize and supervise contractor work (cleaning, repairs, and technical maintenance).

Ensure the quality of services provided meets company standards.

Requirements:

2+ years of experience in property management or hospitality.

Strong knowledge of booking platforms (Airbnb, Booking.com, Vrbo, etc.).

Excellent communication, customer service, and conflict resolution skills.

Proficiency in handling documentation (contracts, licenses, and reports).

Fluent in English (mandatory); proficiency in additional languages is a plus.

Highly organized, able to multitask, and detail-oriented.

What We Offer:

A dynamic and fast-growing industry.

Opportunities for professional and career growth.

Competitive salary.

A supportive and professional team environment.

We look forward to welcoming you on board!