Digital Data Analyst

Roles and Responsibilities

The Data & AI Analyst drives Al-Futtaim Technologies' strategic shift towards a smart data-centric business model. This role supports the Head of Business Transformation by utilizing AI & advanced data analytics to inform and guide business decisions, enhance operational efficiency, and foster innovation in developing new intellectual property (IP) products. The Data & AI Analyst supports internal transformations and external client engagements through deep data insights and works on transformational R&D to innovate new IPs like conversational AI.

The Data & AI Analyst at Al-Futtaim Technologies is central to the company's strategic evolution from a licensing-centric model to a comprehensive 360-support framework for data-related clients. This role is essential in driving the company’s transition by enhancing the data offering, fostering new revenue streams, and increasing average deal size. Based in Dubai, the Data & AI Analyst will collaborate closely with AFT’s Tableau and Microsoft sales teams, providing critical technical support, delivering product demonstrations, and implementing data visualization & AI solutions.

As part of the business transformation team, the position will support the Head of Business Transformation in optimizing internal reporting processes and improving operational efficiency. Using tools like SAP, Power BI, and Monday.com, the Data & AI Analyst will visualize financial data, identify discrepancies, and streamline reporting, ensuring accurate and timely insights.

The Data & AI Analyst’s role is pivotal in integrating comprehensive data solutions into AFT's existing frameworks, supporting strategic business goals, and enhancing the company's competitive position in the data services market. This position demands a blend of technical expertise in data analysis and visualization, strong communication skills, and the ability to align solutions with organizational objectives and client needs.

What You Will Do:

Enhancing AFT's Portfolio (CX and Cybersecurity)

• Development of Conversational AI Modules: Spearhead the R&D initiatives to develop advanced conversational AI modules that integrate seamlessly with various customer experience (CX) and cybersecurity platforms. These AI modules will serve as standalone plugins, enhancing AFT’s product offerings in the digital transformation space.
• Customized AI Solutions: Collaborate with the Business Transformation and Product Development teams to create AI-driven, vertical-specific solutions that address unique customer needs across different industries. This effort includes using data visualization tools like Tableau and Power BI to analyze user interactions and feedback, which will inform the iterative development of these AI modules.
• Technical Support and Stakeholder Engagement: Provide comprehensive technical support and conduct product demonstrations for stakeholders to showcase the capabilities and benefits of the new AI modules. This includes detailed walkthroughs of integration points with existing CX and cybersecurity platforms.

Supporting Tableau and Microsoft Sales Teams

• Provide technical support and data analysis expertise to AFT’s Tableau and Microsoft sales teams.
• Conduct product demonstrations and assist in showcasing the benefits of advanced data visualization solutions.
• Aid in crafting proposals by offering insights on data integration and visualization.

Desired Candidate Profile

• Utilize Monday.com, Tableau, and Microsoft Power BI to visualize financial and operational performance data.
• Automate and streamline internal reporting processes to improve data accessibility and accuracy.
• Automate data extraction and consolidate data from different sources, including SAP, M-Files, Monday.com, and any other tools in use by the business.
• Integrate key tools to reduce manual data handling.
• Visualize risks related to certified/un-certified collections.
• Ensure timely delivery of reports and presentations.

Collaboration and Strategic Support

• Work with project managers to meet analytics needs.
• Work with LM to assist GM in strategic decision-making based on data analysis.

Technical Expertise and Growth

• Stay current with the latest trends and technologies in data visualization and analysis.
• Contribute to AFT's knowledge base and best practices by sharing insights and mentoring colleagues.
• Continuously improve technical skills and knowledge of data analysis tools.

Required Skills to be Successful:

Behavioral Competencies:

• Attention to Detail: High accuracy in design work with meticulous attention to detail.
• Creativity: Strong creative thinking with the ability to propose and execute innovative design solutions.
• Adaptability: Ability to adapt to changing project requirements and feedback, showing flexibility in design approaches.
• Customer Focus: Focused on understanding and addressing the needs of internal clients and stakeholders to ensure design solutions effectively support business objectives.
• Team Player: Ability to work effectively within a team environment, supporting and collaborating with colleagues to achieve common goals and drive organizational success.
• Innovative Thinking: A strong aptitude for innovation and a proactive approach to identifying and implementing improvement opportunities.
• Organizational Abilities: Superior time management and organizational skills, with a proven ability to manage multiple priorities effectively.