Greeting patients and their loved ones when they come for appointments.
Answering phone calls and emails from patients.
Maintaining an office schedule for other staff members.
Filing medical records and other documents.
Keeping the front desk or office organized and running smoothly.
Scheduling appointments and follow-ups for patients.
Calling patients to remind them of their appointments.
Using a computer, medical office software, and other technology to keep information organized and up-to-date.