Over The Phone Interpreter

Embark on a rewarding career providing language services essential for connecting people across the globe. We are looking for a dedicated individual with a commitment to effective communication and customer satisfaction. As an Over The Phone Interpreter you will play an invaluable role in facilitating vital conversations and bridging language gaps.

Core Responsibilities:

Preparing for Interpretation Sessions

1. Set up and ensure all equipment is functioning.
2. Test microphones, headsets and troubleshoot issues if they exist.
3. Perform packet loss tests and log in to required platforms.
4. Review materials and familiarize yourself with the session context.

Providing Interpretation During Sessions

1. Accurately interpret spoken language.
2. Maintain conversation flow without errors.
3. Ensure confidentiality and impartiality.

Reporting and Feedback

1. Submit reports on completed sessions.
2. Provide necessary feedback and document issues.

Skills and Competencies:

1. Strong proficiency in English with excellent verbal communication skills.
2. Proven ability to manage time efficiently and handle multiple tasks concurrently.
3. Customer Focus: Demonstrate a commitment to delivering superior customer service.
4. Teamwork: Collaborate effectively with clients and other interpreters to support team objectives.
5. Technical Experience: Familiarity with using phone systems and interpretation software is advantageous.

Experience Requirements:

1. 0 to 6 months of proven experience in an interpretation role.
2. Experience in a contact center or remote working environment is preferred but not essential.

Working Environment:

1. Location: This is a remote position offering flexibility and a comfortable home office setup.
2. Working Hours: Flexible shifts to accommodate time zones including options for evening and weekend availability.

Join our team and contribute to a global network of communication and understanding. If you have a passion for languages and a dedication to customer satisfaction, apply today to advance your career as an Over The Phone Interpreter at Company Name.