Build and maintain guest experience standards in order to build strong loyalty.
Address customers' queries about products, prices, availability, product uses, and services.
Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customer expectations.
Advise customers on product ranges best suited to their needs.
Demonstrate usage and benefits of various brands and products.
Generate sales while achieving line and sales targets, using makeup knowledge.
Sell-out target tracking at store level.
Generate daily sales reports.
Participate in achieving incentives.
Track post-launch sales at store level.
Ensure merchandising levels in the store are met as per the brand guidelines.
Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times.
Report stock shortages using the stock order form.
Ensure stock receipt as per set procedures.