Team Leader

Key Responsibilities:

1. Team Leadership: Provide effective leadership and guidance to the sales team, setting clear goals, objectives, and expectations. Motivate and inspire team members to achieve individual and team sales targets.
   
2. Sales Strategy: Develop and execute sales strategies to drive business growth and meet or exceed sales goals. Identify market opportunities, analyze competition, and make informed decisions to enhance sales performance.
   
3. Performance Management: Monitor individual and team performance, track sales metrics, and conduct regular performance evaluations. Provide constructive feedback, coaching, and training to enhance the capabilities of team members.
   
4. Sales Target Achievement: Drive the team to achieve sales targets and revenue goals. Monitor sales pipelines, forecast sales projections, and implement corrective measures when necessary.
   
5. Customer Relationship Management: Foster strong customer relationships, identify customer needs, and provide appropriate solutions to ensure customer satisfaction. Address customer escalations and maintain high standards of service delivery.
   
6. Training and Development: Identify training needs within the sales team and provide coaching and training programs to enhance their product knowledge, sales techniques, and customer engagement skills.
   
7. Collaboration: Collaborate with cross-functional teams including marketing, product development, and customer service to align sales strategies and ensure effective communication and coordination.
   
8. Reporting and Analysis: Prepare regular sales reports, analyze sales data, and present insights to management. Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and develop appropriate strategies.
   

Requirements:

1. Diploma/Bachelor's degree in business administration, marketing, or a related field (preferred).
2. Proven experience in sales or business development, preferably in the telecommunications industry.
3. Previous experience in a leadership or team management role.
4. Strong knowledge of telecommunications products, services, and industry trends.
5. Excellent communication, negotiation, and interpersonal skills.