Executive Assistant

Hyatt Corporation
Abu Dhabi
AED 60,000 - 120,000
Job description

Registers all outpatients upon arrival as per policy.

  • Identification of Patient Valid documents i.e., EID or Passport.
  • Checking eligibility for insurance approval.
  • Schedules, reschedules, cancels, and confirms outpatient and medical services as required.
  • Initiate accurate process to complete the patient’s registration (insurance or self-paying).
  • Collecting Payment, i.e., Cash, Deductibles, Co-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise.
  • Coordinates with Nursing and other Departments to resolve patient’s queries.
  • Informing patients when there are delays for diagnostic or treatment services.
  • Directs patients to appropriate clinics/areas.
  • Submits documents related to cash collection and refunds to Chief Cashier.
  • Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor.
  • Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier.
  • Cash collection according to the individual collection report must be deposited in the Main Cash Box.
  • Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office Claims Submission Team.
  • Assists in training of the new employees as directed by supervisor.
  • Knowledge of insurance protocols.
  • Coordinates with insurance department and clinic for preauthorization of services.
  • Knowledge in basic medical terminology (limited to front office).

Key Skills: Administration

Employment Type: Full Time

Department / Functional Area: Administration

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