As Executive Housekeeper you will assist the Director of Housekeeping with the day-to-day operations of Rooms, Public Areas, Uniform Room, and Laundry ensuring cleanliness and sanitation. The Executive Housekeeper is ultimately responsible for the success of the department through effective strategic planning, direction, and control. He/she will maintain ongoing communication with hotel department heads regarding the specific and overall condition of rooms and public spaces, anticipate and follow through on guests’ service needs. You will act as a problem solver in instances of guest dissatisfaction; resolve complaints, concerns, or issues in a timely and helpful manner.
The ideal candidate will have a minimum of three to five years of Housekeeping managerial experience, including a minimum of two years as an Executive Housekeeper in a 5* Forbes rated luxury hotel.