Security Coordinator

Roles and Responsibilities

• Maintain and update security logs, incident reports, and daily activity reports. Ensure all documentation is accurate and filed appropriately.
• Enter security-related data into databases, including incident reports, visitor logs, and access control records.
• Handle inquiries and provide information related to security matters.
• Assist with the scheduling of security staff shifts and coordinate coverage to always ensure adequate security presence.
• Prepare and distribute regular reports on security activities, incidents, and trends to management.
• Monitor and maintain security equipment inventory, including CCTV, alarm systems, and communication devices. Report any malfunctions or needs for repairs.
• Support the security team in coordinating responses to security incidents, including documenting events and actions taken.
• Ensure adherence to security policies and procedures. Assist in the training and orientation of new security staff on protocols and administrative procedures.
• Perform general office duties such as filing, typing, and answering phones. Assist with other administrative tasks as required.

Qualifications and Requirements

• High school diploma or equivalent; additional education in security management or a related field is a plus.
• Previous experience in an administrative role, preferably within a security or hospitality environment.
• Proficiency with office software (e.g., Microsoft Office Suite) and familiarity with security management systems.
• Strong verbal and written communication skills to effectively interact with security personnel, management, and guests.
• Excellent organizational abilities to manage multiple tasks, maintain accurate records, and handle administrative duties efficiently.
• High level of accuracy in data entry and record-keeping.
• Ability to handle sensitive information with confidentiality and integrity.

Desired Candidate Profile

• Security Operations Management

  • Security Personnel Oversight: Supervising security guards, staff, or third-party security services to ensure they follow established procedures and maintain a visible presence.
  • Security Monitoring: Overseeing the operation of security systems, such as surveillance cameras (CCTV), alarm systems, and access control systems.
  • Incident Response: Coordinating a rapid and appropriate response to security incidents (e.g., thefts, break-ins, or emergencies), including contact with law enforcement and emergency responders.

• Policy Development and Implementation

  • Security Policies and Procedures: Developing, implementing, and reviewing security policies, procedures, and emergency response plans to ensure effective protection against security threats.
  • Risk Assessment: Conducting regular risk assessments and security audits to identify vulnerabilities in physical security, technology, or personnel.
  • Compliance: Ensuring the organization complies with local laws, regulations, and industry standards related to safety and security (e.g., fire safety, OSHA regulations).

• Training and Awareness

  • Staff Training: Coordinating and conducting security training sessions for employees to raise awareness of security risks, emergency procedures, and best practices.
  • Drills and Simulations: Organizing regular safety drills (fire, evacuation, lockdowns) to ensure all staff are prepared for emergency situations.
  • Security Awareness Campaigns: Educating employees and visitors about security practices, including the importance of safeguarding sensitive information and maintaining physical security.

• Surveillance and Monitoring

  • Security Systems Operation: Monitoring live feeds from security cameras, alarm systems, and access control devices to identify suspicious activities and potential security risks.
  • Incident Documentation: Documenting security incidents, including reports of theft, accidents, or suspicious activity, and maintaining records for investigation and compliance purposes.

• Liaison with Law Enforcement and Emergency Services

  • Collaboration with Authorities: Building strong relationships with local law enforcement, fire departments, and emergency medical services to ensure quick response times and effective incident management.
  • Investigations: Assisting with investigations into security incidents, theft, or workplace violence, providing evidence and reporting findings to relevant authorities.

• Access Control and Visitor Management

  • Access Control Systems: Overseeing systems that restrict access to certain areas, including ID checks, badge systems, and biometric scanning.
  • Visitor Protocol: Coordinating visitor sign-in procedures and issuing visitor passes while ensuring visitors follow security protocols (e.g., restricted access areas, escorts).