Master Technician | FAMCO | Oman

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff. FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

The main job function will be to service and repair Volvo Construction Equipment. The key responsibilities and requirements of this role are:

1. Day to day Service & Maintenance activities of Volvo Construction Equipment inside the branch workshop and the field.
2. Correctly diagnose and repair faults on Volvo Construction Equipment.
3. Timely and accurate machine fault diagnosis and high level of 'first-time fix'.
4. Work closely with the Supervisor / Foreman to ensure that jobs are completed within stipulated manufacturers or local standard times.
5. Responsible for the highest levels of work quality and customer satisfaction.
6. Write clear Field Service Reports after completion of each job and obtain customer approval/payment.
7. Recommend preventive maintenance and repair solutions to maximize machine uptime and reduce risk of breakdown.
8. Ability to conduct duties in a workshop environment or independently travel to worksites in various locations.
9. Awareness of Health & Safety and environmental impact of tasks performed.

To be considered for this role you should meet the below requirements:

1. Diploma or equivalent Technical qualification.
2. 6 to 8 years of experience in plant equipment workshop with minimum 4 years of experience in Volvo Construction Equipment.

Job-Specific Skills:

1. Sound technical knowledge in Volvo Construction Equipment repairs and maintenance.
2. Knowledge in handling VOLVO tech tool, reading Matrices.
3. UAE Driving Licence.