Operations Coordinator

Perks & Benefits: As Per Labour Law, Annual Air Ticket, Medical Insurance, Annual Bonus, Visa

Vacancy: 1 Vacancy

A Landscaping Company is seeking an experienced Operations Coordinator to join the team. The Operations Coordinator will play a vital role in ensuring the smooth functioning of day-to-day operations, with a focus on providing exceptional service to both internal and external stakeholders. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Duties & Responsibilities:

• Provide consistent high-quality service to customers, both internal and external.
• Communicate with customers via telephone or in person to provide information about shipments or services, process cancellations, and address complaints.
• Maintain records of client interactions or transactions, including details of inquiries, complaints, or comments, as well as actions taken.
• Coordinate with Managers & Supervisors on a micro level to expedite processes.
• Maintain files, issue slips, and generate reports related to projects and maintenance activities.
• Manage materials received notes to ensure accurate inventory tracking.
• Prepare monthly reports and tracking lists to monitor performance and identify areas for improvement.
• Coordinate plant and machinery as per site requirements, ensuring timely availability and utilization.
• Manage support functions covering planning, tracking, reporting, quality management, and internal communication.
• Assist other administrative staff with overflow work, including word processing, data entry, document scanning, and online tasks.
• Time sheet management and service sheet management processes.

Requirements:

• 1-2 Years Experience - Previous experience in a similar role preferred.
• Experience in customer service or operations coordination preferred.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Typing speed of 40-50 words per minute is preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively.
• Eagerness to learn and grow within the role.

Salary: AED 2500 to AED 3000 Per Month. Includes Visa, Health insurance, Yearly Air ticket, and opportunities for professional development and advancement in a positive and supportive work environment.