HR Administrator - ITO MS

The job holder will be required to perform the below responsibilities:

• Manages the employment lifecycle, including recruitment (End to End), performance management, and talent development.
• Manages exit interviews, discusses internal and company issues, and provides statistics to the HR department.
• Liaises with line departments to support training initiatives; coordinates internally within HR to ensure adherence to related policies.
• Manages the outsourced employees' timesheets and leave management.
• Applies and reviews policies and procedures with respect to corporate guidelines and in line with regional best practices and the UAE labor law.
• Participates in the workforce planning process to identify skills requirements and appropriate staffing needs for both the short and long term.
• Provides coaching and/or advice to line departments to ensure employee motivation and engagement through the application of the company's policies and adherence to HR values; activities include support during the performance appraisal process, employee grievance management, training, and development initiatives.
• Assists line managers and staff by interpreting and providing clarity to understand HR policies, procedures, and practices.
• Participates, coaches, and supports managers with leadership assessments and advises appropriate training for leaders.
• Interacts with line departments to provide advice for employee grievance management.
• Works with management in the resolution of disciplinary issues.

Qualifications:

Minimum:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

Desired:

• Certification in HR (CIPD, SHRM, etc.) or related postgraduate qualifications.

Additional Information:

Skills & Professional Requirements:

Minimum:

• Strong communication and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail and accuracy in managing employee data.
• Knowledge of UAE labor laws.
• Ability to multitask and prioritize work.

Desired:

• Familiarity with HR/ATS software.
• Experience in recruitment and employee onboarding.
• Problem-solving and conflict resolution skills.

Experience Requirements:

Minimum:

• 3-5 years of experience in HR administration.

Desired:

• 5-8 years of HR experience in IT services, managed services, or technology industries.

Remote Work:

No

Employment Type:

Full-time