Debt Collector - UAE National

This Position is entrusted with the responsibility of managing collections and maintaining the allocated Receivables Outstanding in accordance with the approved credit terms and striving to exceed the desired cash flow.

Responsibilities:

• Payment follow-up with the clients.
• Meeting collecting targets to ensure the customer aging/over dues are within the targeted norms.
• Ensure Receivables statement reflects a true and fair picture.
• Provide periodical customer feedback on the outstanding status to the Credit Control Supervisor/Finance Manager to facilitate order approvals.

Client Follow-up:

• Ensure that the Automated Pending Invoices statement is sent to all clients after the month-end/closure before the 13th of the succeeding month.
• Make telephone calls to the clients prior to the due dates to follow up on due/overdue invoices.
• Send follow-up mails/reminders/chase letters on a regular basis to delaying clients to ensure timely collections.
• Visit the customers in person (whenever necessary) to resolve disputes relating to unpaid invoices.
• Ensure that all the assigned clients are followed up each month without any exception.

Meeting Collecting Targets:

• Monitor the aging of the clients' outstanding statement regularly and chase up with the clients accordingly to maintain the overdue percentage less than 50% on the total outstanding.
• Identify high-value invoices and ensure quick collection to improve cash flow.
• Ensure that a minimum of one receipt is collected from each of the due customers.

Ensuring Receivables Statement Accuracy:

• Interact/liaison with the clients regularly to ensure accounting of all invoices by the clients closest to the date of service/sales rendered.
• Liaison with the messenger/service Sales & logistics department regularly to ensure timely submission of invoices.
• Liaison with the Receivables Accountant (RA) to ensure timely posting of receipts, proper allocation of invoices, and timely accounting of Credit Memos.
• Liaison with the clients regularly to ensure customer balances are reconciled/matched with the clients' outstanding statement at any point of time, supported with a reconciliation statement for the differences.

Periodical Feedback to Finance Manager/CCS:

• Follow up with the clients regularly and keep up-to-date remarks in respect of each outstanding invoice.
• Provide the updated payment status of the assigned clients to the Credit Control Supervisor/Finance Manager/Service on a daily basis to decide on order approvals/releasing of Account holds.

Qualifications:

• Bachelor's degree preferably in Finance or Accounting.

Additional Information:

• Fresh 2 years minimum experience in a similar role.
• Monthly Follow-up Report in Excel.
• Customized Customer Statement and ledger in Oracle.
• Receipts module in Oracle.
• Generate statement/chase letters.
• Excellent in MS Office.
• Effective communication both internally and externally with customers via telephone/email/face to face, investigating and responding to issues and queries to a successful conclusion at the earliest time.
• To work as part of a team to achieve departmental standards.
• Bilingual.

Remote Work: No

Employment Type: Full-time