Restaurant Supervisor

We are hiring a Branch Supervisor (male) with at least 6 to 8 years of experience.

PURPOSE OF POSITION

Responsible for deputizing functions of the Area Manager for the selected branch. Responsible for overseeing branch operations which cover all kitchen and sales functions including food preparation, maintaining quality standards, sanitation and cleanliness, and training of employees.

REPORTING TO: Area Manager

ESSENTIAL DUTIES

• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Oversee branch objectives in sales, service, quality, appearance of facility, and sanitation through training of employees.
• Adhere to cash handling and reconciliation procedures in accordance with restaurant policies.
• Ensure efficient operation of the outlet using the sales manual, barista manual, and food manual.
• Oversee all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Maintain par stock levels by calculating inventory, ordering, and retrieving supplies.
• Ensure that all products are received in correct unit count and condition.

GENERAL DUTIES

• Understand all policies, procedures, standards, and regulations pertaining to health, safety, and labor requirements.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
• Maintain equipment in excellent working condition through personal inspection.
• Support the entire operation including supervising other areas if necessary.
• Carry out training to ensure succession planning and development of the team.
• Conduct daily pre-shift meetings to communicate pertinent information to the staff.
• Manage all internal stakeholders within the company.
• Fill in where needed to ensure guest service standards are met.

QUALIFICATION STANDARDS

• Thorough knowledge of Food & Beverage outlet operations.
• 1-2 years of experience as a Shift Supervisor.
• Considerable skill in math and algebraic equations using percentages.
• Ability to communicate in English, both orally and in writing.
• Ability to work under pressure during busy periods.
• Valid PIC level 3.
• Physically fit.

DELIVERABLES

• Labor Report (WEEKLY)
• Sales Report (WEEKLY)
• Inventory Report (WEEKLY)
• Operational efficiency (WEEKLY)
• Feedback report (WEEKLY)

Knowledge and experience of Dubai municipality food control is required. Must be Person in Charge on food watch.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• Restaurant management: 6 years (Preferred)

Language:

• English (Preferred)
• Arabic (Preferred)

License/Certification:

• Person in charge Dubai municipality (Preferred)