Sports Club Manager
Job description
Operational Management:
- Oversee daily operations of the sports club including facilities, equipment, and staff.
- Ensure the facility is clean, well-maintained, and compliant with health and safety regulations.
- Manage the scheduling of facility usage and maintain equipment.
Staff Supervision:
- Recruit, train, and manage club staff including coaches, fitness trainers, and administrative personnel.
- Schedule staff shifts and handle employee performance evaluations.
- Foster a positive work environment and address any staff issues or conflicts.
Member Services:
- Develop and implement programs and activities to engage members and attract new ones.
- Address member inquiries, concerns, and feedback promptly and professionally.
- Monitor member satisfaction and adjust services as needed to enhance the member experience.
Qualifications:
- Education: Bachelor's degree in Sports Management, Business Administration, or a related field preferred.
- Experience: Proven experience in sports management, facility management, or a related field including experience in a supervisory role.
- Skills:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficient in financial management and budgeting.
- Ability to handle multiple tasks and work under pressure.
- Familiarity with marketing strategies and customer service principles.
Remote Work: No
Employment Type: Full-time