Talent Culture Manager

Talent & Culture Manager

To provide service that is sincere, warm, and enthusiastic, ensuring employee satisfaction to make a professional first impression of the Talent & Culture Department.

KEY ROLES & RESPONSIBILITIES

1. Support all Mvenpick Talent & Culture core standards.
2. Conduct a benefits survey of similar properties in the area, comparing benefits (e.g. housing, education allowance, medical cover) to adjust benefits in line with market practice.
3. Ensure adherence to recruitment and selection processes and appropriate procedures.
4. Report to the Hotel Manager, with a strong HR background, ensuring the Talent & Culture team contributes a high level of HR generalist knowledge and expertise.
5. Process medical papers for employees of all levels in preparation for securing employment visas.
6. Distribute benefits and pension notices to eligible employees monthly and follow up to ensure all eligible employees have applied/waived pension and benefits.
7. Ensure accuracy of Employee action forms and benefits commencement dates for salaried hires, transfers, or rehires.
8. Audit enrolments, waivers, terminations, and billings by insurance monthly, quarterly, and annually to ensure accuracy of records.
9. Facilitate, organize, and administer New Hire sign-in.
10. Process all necessary papers for reimbursement.
11. File all general documents and correspondence, ensuring confidentiality in all matters relating to the Talent & Culture department.
12. Update employee records regarding incident reports, short-term disability days, and accumulated leave days.
13. Authorize and control sick leave of employees at all levels.
14. Maintain good working relationships with the management team while ensuring confidentiality and quality patient care.

GENERAL RESPONSIBILITIES

• Set up the group medical insurance, ensuring employees have the best medical benefits at reasonable prices without jeopardizing quality of care.
• Promote awareness of health, safety, and wellness.
• Oversee the administration and communication of all benefits within the hotel units.
• Promote efficiency, confidence, courtesy, and high standards of social skills.
• Ensure good interdepartmental relations.
• Demonstrate pride in the workplace and personal appearance when representing the hotel, reflecting a high level of commitment.

OCCASIONAL RESPONSIBILITIES

• Assist in coaching sessions, retrainings, and support to colleagues in the Hotel.
• Assist with creative poster campaigns and all events organized by the Talent & Culture Department.
• Be actively involved in coordinating and promoting the annual Health, Safety, and Wellness Fair.

Qualifications:

PERSONAL ATTRIBUTES

• Excellent planning and organizational skills.
• Ability to communicate with colleagues at all levels.
• Ability to work in a multicultural environment.
• Ability to multitask.

EXPERIENCE

• Previous experience in a similar HR role is desirable within a 5-star hotel.

Remote Work: No

Employment Type: Fulltime