Diagnoses, repairs, and replaces vehicle components using the right special tools and following MG Guidelines and IEM SOP.
Troubleshoots and diagnoses all vehicle systems based on observation, mechanical testing, computerized diagnostic equipment, as well as the information provided by customers and service history.
Performs wheel alignment, wheel balancing, and AC repair.
Provides accurate detailed warranty reports and/or cash estimates for repair and parts replacement.
Continuously learns new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.