Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
Learns / models customer service and hospitality, with Customers and Store Partners
Assists customers in locating product and answering product questions
What is your background?
Minimum age 18 (mandatory)
Experience stocking and in customer service (preferred)
Experience working in a physically demanding job a plus
Forklift / power jack training (provided upon hire)
Do you have what it takes to be a fit as an H-E-B Night Stocker?
Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
Communication skills; reading / writing skills
Organization and time-management skills
Customer service skills; service mentality
Ability to perform repetitive, physical tasks that sometimes include heavy lifting
Ability to think on your feet and work with agility
Ability to work as part of a team to meet nightly goals
Ability to manage multiple priorities and shift focus between tasks; close attention to detail
Ability to apply personal discipline to SOPs and leader direction
Ability to work overnight shifts, including weekends and holidays
Can you...
Work in a fast-paced, demanding Store environment, while paying close attention to detail
Perform the following, based on your department:
Grocery:
Constantly reach at waist, grasp
Frequently stand, walk, bend
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
Drugstore:
Constantly reach at waist, grasp
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
Dairy:
Constantly reach at waist, grasp
Constantly exposed to cold temperatures
Frequently stand, walk, bend
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
Frozen:
Constantly reach at waist, grasp
Constantly exposed to cold temperatures
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
General Merchandise:
Constantly reach at waist, grasp
Frequently stand, walk, bend
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.