Customer Service RepresentativeLead Facilitator - Remote

We Are Working
Abu Dhabi
Remote
AED 50,000 - 200,000
Job description

Customer Service Representative/Lead Facilitator

Company: We Are Working Inc.

Location: Remote (Work from Home)

Hours: Fulltime or Parttime Flexible Hours

About Us:

At We Are Working Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. We help with two circumstances: civilians injured while working for U.S. defense-related companies or anyone injured by certain terrorist-related acts. Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals worldwide. We have a high success rate in securing benefits for our clients regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.

About the Role:

This is a remote full-time or part-time work from home position with flexible hours working for We Are Working Inc, a U.S.-based global company (an Achieveit affiliated company). Compensation is up to $20/hr (base commissions).

As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured or the families of individuals killed while working for U.S. companies operating to support the U.S. military abroad; 2) anyone (civilian or military) that has been injured by certain terrorist acts.

Requirements

Responsibilities include:

  • Helping educate and engage with our clients affected by injuries or loss.
  • Guide our clients through the claims process.
  • Assist in locating eligible individuals and families for support with collecting compensation.

Person Specification:

  • Civilian contractors from any country (U.S. citizenship not required)
  • Wounded Iraqi and Afghanistan veterans
  • Gold Star Families & Civilian contractors (even if already receiving benefits)

Examples of Professions These Individuals Might Be In:

  • Construction crew in U.S. Government-funded projects worldwide
  • Heavy Equipment Operators on U.S. military bases or ports
  • Drivers delivering supplies or fuel to U.S. Forces
  • Linguists or Translators supporting U.S. Forces globally
  • Security Personnel in U.S. Government projects or Department of State
  • Food Services Personnel in U.S. Military bases

Types of Injuries They Might Have Sustained (Regardless of When):

  • Any physical injury
  • Death
  • Mental trauma (PTSD, Depression, Anxiety)
  • Nightmares, Insomnia, Panic attacks
  • Suicidal thoughts, Recurring flashbacks of traumatic events

Some U.S. Companies They Might Have Been Employed Under:

  • AECOM
  • Air Scan Academi
  • Bechtel
  • Baker Hughes
  • Blackwater (Constellis Holdings)
  • Boeing
  • CACI International
  • DRS Technologies
  • Dell
  • DynCorp
  • Eagle Aviation Services and Technology (EAST)
  • Ecolog International
  • Fluor Corp
  • General Electric
  • General Dynamics
  • Global Linguist Solutions
  • Halliburton
  • Honeywell
  • IAP
  • Lockheed Martin
  • Kellogg Brown & Root (KBR)
  • Military Professional Resources (MPR)
  • Northrop Grumman
  • PAE
  • Raytheon
  • SCI
  • Schlumberger
  • Service Employees International
  • Sikorsky and Bell Textron
  • Titan Corp
  • Triple Canopy
  • USAID
  • Vinnell Corp

You can find a more complete list of U.S. contractors here: bit.ly/3UK4VaR

If you have a steady internet connection and a background in customer service or project support and are proficient with common tools like MS Word, apply to be hired as a customer service rep/ lead facilitator. Come be a part of a team dedicated to making a difference in the lives of those who need it the most.

Job Details:

  • Schedule: Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST.
  • Remote: 100% Online based outside the US
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