Operations Supervisor UAE National only MENA Operations TA - Q-Express Documents Transport

UAE National with a family book is mandated.
Freshers interested in working within the site-based Logistics field are welcome.

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your responsibilities:

1. Support the overall daily management of operational duties, deputizing for the Operations Manager as required.
2. Prioritize and continually improve safety at the delivery station and on the road.
3. Supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment meets and exceeds operational KPIs.
4. Monitor coordinator and associate performance, coaching them as needed, and partner with supporting departments to improve logistics processes and operations.
5. Communicate with delivery service providers to set expectations and raise the quality of their deliverables.
6. Interview candidates for associate roles.
7. Brief and monitor the workload of all drivers and associates, ensuring that all administrative tasks are accurately completed.
8. Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking trends and reporting on site performance regularly.
9. Help with training and mentoring new Associates, ensuring they have the knowledge needed to successfully carry out their tasks.
10. Follow up on and resolve any process-related issues as required.
11. Be flexible to work in different shifts and do overtime when needed.
12. Resource your function from a personal standpoint, including training needs, absence, performance management, coaching, and monitoring department productivity.

Minimum Requirements:
Bachelor's degree in Business Administration or related field.