Senior Manager - Security Services (Executive Protection & Event Security)

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Senior Manager - EP & ES to join our Security Services Team in our HQ, located in DAFZA, Dubai Airport Free Zone.

Scope: To provide overall management and strategies for Transguard Executive Protection & Event Security SBU. To be the central point of contact for all related HQ-based & Operational requirements as needed. The role includes overseeing both specialist BUs, including the day-to-day running of operations, development in operations and growth, and acting as the strategic lead for both.

Security Operations Management:

• Overseeing day-to-day security operations for both Executive Protection and Event Security, including personnel deployment, incident response and emergency management in the UAE and other operational deployments in the GCC
• Conducting comprehensive security assessments and gap analysis to identify strategic priorities and improvement areas
• Leading cross-functional teams to develop security strategies, policies, and frameworks
• Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of security programs and initiatives
• Providing strategic guidance and recommendations to senior leadership on investments in resources and capabilities
• Conducting regular reviews and updates of the business strategy to adapt to business needs

Project Management:

• Developing and implementing strategic security initiatives aligned with organizational goals and risk tolerance
• Collaborating with senior leadership to integrate security considerations into overall business strategy and decision-making.
• Manage executive security tasks throughout and prioritize initiatives based on strategic objectives and potential revenue
• Ensure alignment of security projects with industry best practices, regulatory requirements, and emerging threats
• Assigning tasks and responsibilities to team members and contractors involved in the security operations

Client Relations:

• Build and maintain strong relationships with clients, understand their needs, and ensure service satisfaction
• Developing and maintaining relationships with external partners, vendors, and industry peers

Compliance and Reporting:

• Ensuring compliance with relevant laws, regulations, and standards is in place
• Develop and implement security policies, procedures, and protocols in accordance with industry standards and client requirements while pushing both business units forward
• Develop and implement all required SOPs and documentation as the business requires

Incident Investigations:

• Conduct thorough investigations of any security incidents or breaches to determine root causes, identify responsible parties and implement corrective actions to prevent recurrence.
• Ensuring thorough documentation of incident investigation findings, including timelines, actions taken and recommendations for mitigation

FP&A:

• Work with management accountants to understand and develop financial planning and reporting. The senior manager is expected to have a strong understanding of FP&L elements and be the strategic lead in areas of responsibility
• Forecasting security-related expenses and resources
• Analyzing cost-effective security solutions and technologies where applicable
• Daily, Weekly and Monthly managing and monitoring of all security-related financial metrics in these sectors

Selection Criteria

• Minimum of 8 Years of experience in Executive Protection and Security management
• Experience in Event operations and Event management is preferred and key experience to hold
• Preferable corporate experience working within large-scale organisations
• Preferably ex-military / Law enforcement
• Preferable UAE and/or regional experience in security operations
• Excellent communication and interpersonal skills with the ability to interact effectively with clients, employees, and external stakeholders
• Proven leadership skills with the ability to motivate and inspire a team day to day as well as implement growth
• Strong understanding of security principles and techniques
• Ability to work flexible hours and travel if needed by the business, especially key over peak periods of operations
• Valid driver’s license
• Knowledge of regulatory and industry best practices both for SIRA & PSCOD
• Proven experience in event security management, major sporting, music, and concert events
• Experience managing large and multicultural teams
• Maintaining client relationships, being the main POC of all clients under management lanes
• Strong P&L knowledge of monthly FP&A reporting, business requirements, and Event Security and Executive Protection growth