Transport Planner
Job description
Responsibilities:
- Obtaining information from clients and making travel arrangements as per their specifications.
- Designing cost-effective travel packages that suit clients’ needs and budgets.
- Explaining flight, transportation, and accommodation options to clients.
- Making recommendations regarding travel safety, visas, and immunizations.
- Updating and recording all client information on the database.
- Booking excursions, flights, and hotels, as well as arranging transport according to client specifications.
- Negotiating the best rates with hotels, rental companies, tour guides, and restaurants.
- Answering all clients’ questions and addressing complaints in a timely manner.
- Conducting research, which may include visiting hotels, resorts, and restaurants.
- Maintaining a high degree of professionalism and maintaining client confidentiality.