Restaurant Hostess

• Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.

• Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.

• Customer Service: Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring guest satisfaction.

• Seating Guests: Escort guests to their tables, present menus, and assist in seating arrangements according to the reservation and seating plan.

• Communication: Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.

• Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.

• Assisting with Events: During events or busy periods, hostesses may be required to assist in organizing and coordinating special functions.

• Upselling: Promote special offers, menu items, or promotions to increase revenue.

• Knowledge of the Establishment: Stay informed about the restaurant's menu, specials, and events to provide accurate information to guests.

• Handling Reservations: Manage phone and online reservations, confirm bookings, and maintain an organized reservation system.

• Adhering to Policies: Follow company policies, procedures, and guidelines related to customer service and hospitality.

Qualifications: High school diploma or equivalent is usually the minimum requirement. Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.

Additional Information:

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work: No

Employment Type: Full-time