Property Manager (High-Rise Buildings)

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Requirements:

1. The ideal candidate must have 10 years of Property Management experience.
2. 5 years as a minimum experience of managing high-rise operational commercial/residential/mixed-use buildings in the UAE.
3. Must hold relevant Masters/Post Graduate degrees and/or accreditations.
4. The candidate should have a working knowledge of building operations, property, and asset management, FMMA - managing facilities management service providers, transitions management, functionality of property management systems, and interfacing with clients, stakeholders, and tenants.

Job Description:

1. Representing and heading the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property and asset management services, operations, transitions management (which involves taking a building from construction to operations), of the property in accordance with industry best practices.
2. The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L’s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc.
3. The candidate shall be knowledgeable and confident enough to lead a team and liaise with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in multinational organizations.
4. Ensure the TFM service providers adhere to their KPI and SLA requirements; and abide by any relevant authorities, all laws, decrees, local municipality codes of practice, and legislation of the UAE, specifically in the Emirate of Dubai.
5. The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the TFM service providers are keeping systems up to date and that they receive training and advice on using the system.
6. The candidate will be responsible for liaising and advising the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing/cascading directives that will affect the day-to-day operations of the site.
7. The candidate will have a close working relationship with the Clients, Facility Manager, TFM service provider, Leasing Agents, Stakeholders, and other interested parties to ensure strong communication and teamwork/synergy between the various departments.
8. The candidate will be responsible for reviewing the client’s contract with the TFM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.
9. The candidate will facilitate and undertake generic property and asset management services of the property, which includes but is not limited to the following:

• HSE Requirements and Building Inspections (including permits, method statements for works, HSE Tenant representation & communication, fire drill planning)
• Policies and Procedures
• New Leases & Lease Renewals and Variations
• Management of the site-based team, TFM service providers, Front of House, Stakeholders, etc.
• Document Control
• FM Strategy / Management and Verification of the PPM Maintenance (Inc. specialist maintenance and communication where necessary to tenants)
• Cleaning (internal and external schedules and operational plans and any necessary communications to tenants)
• Security Management Plan (SMP) (in coordination with the security service provider. This should include SOP’s as well as Emergency Evacuation Planning for various incidents including fire, bomb, terrorism. The SMP will also cover access control/CCTV/Control)
• Parking Management and Allocation
• Office Deliveries
• Front of House Service and Delivery
• Post Room
• Food Deliveries
• Management of the Business Centre, Auditorium, Gym, and Cafeteria
• Business Continuity
• Collections (for rent/service charge and receipting)
• Payments for Invoiced OPEX
• Procurement Strategy for OPEX and CAPEX
• Financial Reporting (monthly/annually)
• Preparations for Special Occasions Ramadan/National Day/Christmas, etc.
• Cyclical Reporting (input and compilation of information regarding property management/leasing/finance/HSE and legislative requirements/risks/facility management/energy management/tenant fit out)
• Fees and violations to be applied to tenants in the Property
• The candidate via a traffic light system shall itemise all Property HSE issues including but not limited to access/egress/pedestrian access to the property and carpark/evacuation routes/safe lines of site/turning points/common area furniture and seating/power outlets/fixtures and fittings/staircases/material specification/alarm systems/emergency lighting systems/lift operations/non-slip surfaces/glazing issues/handrails/access control/emergency equipment/incident and accident report actions etc.; and use best endeavors to follow up and resolve all issues.