Job Description We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. Your role will include key responsibilities such as:
Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
Greet and seat customers and serve them in a professional, discreet, and personalized way.
Acquire in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
Consistently monitor the quality of food & beverage being served.
Practice good customer relations and attend to customer complaints/queries satisfactorily.
Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
Responsible for all service preparations before, during, and after the service (mis-en-place and mis-en-scene).
Ensure minimum wastage, breakage, and spoilage.
Actively use upselling techniques to exceed guest expectations and increase revenue.
Desired Candidate Profile
You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal skills, are essential.